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Shipping policy
Shipping Policy
Effective Date: 28 September 2026
1. Overview
Safety4Work provides workplace safety posters to customers in Australia and internationally.
We use an international print and fulfilment network that allows many orders to be produced closer to their destination. This helps reduce unnecessary shipping distances and provides faster, more efficient delivery.
2. Order Processing
Physical posters are produced specifically for each order. Production times may vary depending on the product, size, destination and production location.
Once your order has been produced and dispatched, tracking information will be provided where available.
Please note that production time and shipping time are separate.
3. Shipping Rates
Shipping charges are calculated during checkout based on your order, delivery destination and available shipping service.
The applicable shipping cost will be displayed before you complete your purchase.
4. Delivery Times
Estimated delivery times are provided during the ordering and fulfilment process where available.
Delivery times are estimates rather than guaranteed delivery dates and can be affected by factors outside our control, including courier delays, public holidays, severe weather, customs processing and remote delivery locations.
5. International Delivery
Safety4Work ships to Australia and a range of international destinations.
Where possible, orders are produced through our international print network closer to their delivery destination rather than being shipped from Australia.
International orders may occasionally be subject to customs duties, taxes or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the recipient unless otherwise stated during checkout.
6. Order Tracking
Where tracking is available, you will receive tracking information after your order has been dispatched.
Tracking updates are provided by the relevant delivery carrier and may take some time to become available after dispatch.
7. Delayed, Lost or Damaged Orders
If your order has not arrived within a reasonable period after its estimated delivery date, please contact Safety4Work so we can investigate the shipment.
If an order is confirmed lost in transit, damaged during delivery or incorrectly supplied, we will work with you and our fulfilment or delivery partners to provide an appropriate resolution.
Please refer to our Refund Policy for further information regarding damaged, defective or incorrectly supplied products.
8. Delivery Addresses
Customers are responsible for providing complete and accurate delivery information when placing an order.
Please check your delivery address carefully before completing checkout. If you notice an error after ordering, contact us as soon as possible.
Once an order has entered production or been dispatched, we may not be able to change the delivery address.
Additional costs resulting from an incorrect or incomplete address supplied by the customer may be the customer's responsibility.
9. Digital Products
Digital products do not require physical shipping.
Where you purchase a digital product, access or download information will be provided electronically after your order has been successfully processed.
10. Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes to our products, fulfilment network, delivery services or business operations. The current version will be published on this page.
11. Contact Us
For shipping or delivery enquiries, please contact:
Safety4Work
PO Box 300
Gin Gin QLD 4671
Australia
Email: admin@safety4work.com.au
Phone: +61 413 689 738